Shipping policy

Last updated: September 10, 2026

Order preparation and made-to-order items

We prepare and ship orders as quickly as possible. Items in our Flag in My Heart collection, framed artwork, and the Jamaica Plain Hoodie are made after you order.

Production time is separate from shipping time. A carrier transit estimate starts after the package is handed to the carrier. Choosing a faster delivery service does not shorten production time. If you need an item by a particular date, email charlybryanclothing@gmail.com before ordering so we can confirm the current production estimate.

Shipping rates and free shipping

Available delivery options and charges are shown at checkout before you pay. Free shipping is available on eligible US orders of $100 or more, calculated after discounts and before tax. Some products qualify for free US shipping below that amount. Availability depends on the products and delivery address.

Carrier delivery times are estimates. Production, weekends, holidays, customs processing, and carrier delays can affect when an order arrives.

Tracking and delivery details

When your order ships, we send the available tracking information to the email address used at checkout. Tracking may take time to update after a label is created. If an order is sent in separate packages, each package may have its own tracking number.

Please check your shipping address, including any apartment or unit number, before paying. Contact us promptly if it needs correcting; changes may not be possible once a package has shipped.

International orders

International shipping is available only for products and destinations supported at checkout. Import duties, taxes, or carrier clearance charges may be collected separately at delivery. Unless included at checkout or otherwise required by law, these charges are the recipient's responsibility.

Delays, missing packages, or damaged deliveries

If we cannot ship within the promised timeframe, we will notify you, provide an updated estimate, and seek any required consent to the delay or arrange cancellation and a refund as required by law.

If a package is delayed, missing, or arrives damaged, contact us with your order number and any available photos or tracking details. We will investigate and arrange the appropriate resolution. A final-sale label does not remove your rights for damaged, incorrect, or undelivered goods.

For return eligibility and cancellation rights, see our Return and refund policy.